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Further information about your results and results day this year

Great news – you don’t have to come to college to collect your grades this year! We will not be hosting physical Results Days at college due to COVID-19. So, we ask that you please do not come into college as you will not be able to collect your results on campus.

12 August 2020

Activate Learning is working with students that have requested to appeal their examination results last week.

At present, we are awaiting clearer guidance from Ofqual around what this appeals process will look like.

Until we have further guidance, we are unable to progress student’s appeals, but will continue to support them and update as soon as further information becomes available.

Each appeal will be assessed on a case-by-case basis.

When will I get my results?

Depending on the qualification and level that you studied towards, the date will vary. Here is a list of some of the qualifications and when we expect to be able to provide them to you:

  • Access to HE Diploma – already published
  • Level 1 and 2 BTEC - August 20
  • Level 3 BTEC - August 13
  • UAL Level 1 and 2 Art, Performing Arts, Music and Media - August 20
  • UAL Level 3 Art, Performing Arts, Music and Media - August 13
  • Level 3 City & Guilds Technical qualifications - August 3
  • Level 2 City & Guilds Technical qualifications - August 20
  • A Levels – August 13
  • GCSEs – August 20
  • Functional Skills in English and maths – By the end of July
  • City & Guilds qualifications in ESOL (all Levels) - By early August

If you are unsure of when you will receive your results, please use the following enquiry form and we will be able to confirm this for you.

What will Results Days on 13 and 20 August look like?

Unfortunately, with the COVID-19 pandemic, we will not be hosting physical Results Days at college this academic year.  We ask students to not come to college as they will not be able to receive their results on campus.

You will be able to view your results online through Exam Net and students will receive paper copies of their results in the post.

How will I receive my results?

For results being published on the 13 and 20 August we will release the results through Exam Net, this is our new online platform. We will also put these results in the post to your home address.

Any results that are not published on these two dates, we will be posting grade directly to your home address at the earliest opportunity.

How will I check my results online?

For those learners due to access results through Exam Net, you will receive an email about this before August 13. 

Your unique Exam Net login details were due to be sent out via email on August 10 but due to technical issues have been sent out today (August 11).

If you have not received your email by August 12, please contact us via our enquiry form with your name, student ID and contact information so we can resolve this for you. 

When will I receive my actual certificate?

Most certificates will be sent to us from the awarding organisations in October. We will then send these to your home address at the earliest opportunity.

What happens if I have moved address and not let the college know?

If you have moved address since you enrolled, or have forgotten to notify us of any change of address, please can we request that you update your address with us as soon as possible. To do this:

How were my grades calculated?

Depending on the qualification, the centre assessed grade process that we were obliged to follow would differ. The A Level and GCSE centre assessed grade process was stipulated by Ofqual. You can find the guidance that we followed here.

Other centre assessed grade processes that we followed for other qualifications were similar in many aspects to that used for the A Level and GCSEs. If you would like to know more about the centre calculated grade process we used for your qualifications, we are more than happy to direct you to it.

Be assured, any centre assessed grade process that we followed was designed to ensure a fair outcome was provided to you. We are extremely confident in the processes we have followed to ensure that the process of centre assessed grade calculation has been as fair and robust as possible.

If you would like to know how your grades were calculated, please refer to the appropriate guidance below:


 A and AS Levels




 City & Guilds Technical


 OCR Technical


 UAL Art, Performing Arts, Music and Media




 NCFE/CACHE Qualifications


 Access to Higher Education Diploma


 Functional Skills


 City & Guilds ESOL


 City & Guilds VRQ qualifications


 CPCAB Counselling Qualifications


 NOCN Qualifications


 Ascentis Pre-Access



If the information and guidance for a particular qualification and how your grade was calculated is not listed above, please use the following enquiry form and we will be able to confirm this for you.

Help - I need some advice!

If you would like to come back to study with us next year

If you are worried about your progression at Activate Learning, please book and attend an IAG session with a tutor this summer to discuss your options. If you need support in the meantime, please speak with Student Support.

If you are moving on to university or the workplace and need advice

If you are no longer studying at Activate Learning and are worried about your future plans or would like to talk about your next steps, please speak to a member of the Careers Team via who can support and advise you.

What happens if I don’t get the grades I expected?

If you’re disappointed with your results, here’s what you can do next:

Who do I talk to if I want to appeal my result?

Please note, that for most qualifications, your awarding body will have finalised your grade after your teacher's predictions according to pre-determined formulas.

Your teacher has no influence regarding your final grade and cannot change the grade you have been given by the awarding body.

However, if you wish to appeal your grade, as soon as we receive the appropriate appeal processes for each awarding body, we will share these links with you here.

We want to reassure you that if you do not get the grades you were hoping for that progression is still possible! We will support students every step of the way in achieving their goals.

Further guidance:

Autumn resits 

As you may be aware, learners that are disappointed with their results for A Level or GCSE’s will have the opportunity to resit exams in the autumn. We are pleased to announce that we will do our upmost to accommodate these exams.

To submit a declaration of interest for an autumn resit, follow these steps:

  • Login to your Exam Net account
  • Submit an enquiry – ‘I would like to resit this exam’
    • Choose the appropriate college
    • Complete the ‘How can I help you?’ text box with detail of which exam(s) you would like to resit in the text box
    • Press Submit

The appropriate Exams Team will then contact you with instructions of what will happen next.

Please be aware that depending on the circumstance of your enrolments for academic year 2020/21, a fee may be incurred to sit in the autumn sitting. These are the different circumstances, as to whether a fee may be payable:

  • You have left Activate Learning and not enrolled in 2020/21 – fee payable
  • You are still at Activate Learning but not enrolled to the subject you wish to resit in 2020/21 - fee payable
  • You are still at Activate Learning and you are enrolled to the subject you wish to resit in 2020/21  - no fee payable but your request is subject to faculty approval

Fees will vary per qualification, Awarding Organisation and subject. If you are subject to a cost for an autumn resit, this will be communicated to you once you have submitted your declaration of interest. Please rest assured that any fee reflects the cost that we will incur.

Deadlines for Autumn resits


Deadline for declaration of interest

Deadline for payment (if applicable)

AS/A Level

24 August

2 September

GCSE (Non English and maths subjects)

11 September

17 September

GCSE (English and maths only)

11 September

18 September


If you wish to sit in the autumn sitting you must follow the deadlines for submitting a declaration of interest. Failure to do so will mean no autumn resit will be requested for you. If payment is also required, no autumn resit will be permitted without payment by the stipulated deadline.

Requesting an autumn resit by following the above instruction is the ONLY way of requesting an autumn resit. Please DO NOT email you teacher or ex-teacher asking to be entered for the autumn sittings as this request will be rejected.

Recent announcement regarding use of mock examination results

Many of you will have seen the headline that mock exam results can be used instead of the calculated exam results that you will receive from the exam board this week.

The details of this are more complicated, and it is not as straightforward as simply using a ‘mock grade’ in place of the grade given by the exam board. Instead, if you receive a substantially lower grade than the school has evidence for through mock results, this may be grounds for appealing the grade through a formal appeals process to the exam board.

As a school we use ‘mock’ exams in a number of ways throughout the school year as part of our ongoing assessment. This includes walking through exam questions in class, doing partial exam questions in class or for homework, and doing full or partial exams under exam conditions. Furthermore, we use mock exams to help you progress: for example by getting you used to the style of the exam, or setting you a greater challenge.

For this reason, a grade you may have been given as a ‘mock grade’ may not satisfy the criteria needed by the exam boards for appeal – if for example it was a paper that you had planned answers for in class. Therefore, one higher mock grade may not be sufficient grounds for appeal.

Most students will receive the grades their schools (Department Teams, Leadership Teams, and the Head of Centre) have worked out they were most likely to achieve. In some cases, these centre-assessed grades may have been marked down.

We will have your mock grades available for you on results day, along with your actual results so you have everything you need if you would like to discuss your grades further with a member of staff.